Lead Times 2/7/22

Thank you for utilizing this resource. We are doing our very best to keep you updated on what we are working through. To our dismay, we do not have the luxury to call each customer individually to discuss each update. We absolutely wish we could, but we simply don’t have the manpower. We are focusing our energy on production efficiency and getting the work completed. Please check back to the website periodically for updates.

The longer you have been in our production queue, the more favorable your position in the queue. Things are moving right along as swiftly as can be expected based on extreme order volumes at this time. See our Ordering FAQ for more details.

CONTENTS


FULL EVAPORATORS

There are two main components of every evaporator: the pan and the arch (AKA “firebox”).

Please reference both of those two products to understand the lead time of your full evaporator.


EVAPORATOR PANS

NOTE: Generally speaking, orders for pans are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently. Thank you for your patience.

PAN TYPEPRODUCTION LEAD TIME
Flat and Divided Pans
Flat / Divided Pans
Pans 2×4 or SMALLER:

• Current lead time for production is approximately 4 – 6 weeks from your order date.
• When your order is ready, it will typically ship via FedEx Ground or SpeeDee Delivery. You will receive a tracking number via email.


Pans LARGER than 2×4:

Production Lead Times w/Pick Up: Approximately 4 – 6 weeks from your order date.

Production Lead Times w/Free Shipping: This is a freight item. Hence, fulfillment dates are largely dictated by our white glove carrier freight schedules. Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight and there are no delays.
Full Steam Ahead – Hybrid Pan
Hybrid Pans
Full Pint Hybrids (2′ x 33″)

• Current production lead time is approximately 3 – 4 Months from your order date.

• When you order is ready, it will ship via FedEx or SpeeDee Delivery UNLESS we have a white glove carrier who happens to be heading your direction soon.


Hybrid Hobby Pro With Drain Mainfold (2′ x 3′ or larger)
Unfortunately, we cannot offer timing guarantees for new orders for the 2022 season. However, please note that pick up vs delivery may influence your lead time as follows:

Production Lead Times w/Pick Up:


• Approximately 3 – 4 Months from your order date.

• If you ordered in 2021, we are doing everything we can to fulfill your pan within March, 2022.


Production Lead Times w/Free Freight Shipping:

• This is a freight item. Hence, fulfillment dates are largely dictated by our white glove carrier freight schedules. Destinations outside of the Midwest are most likely to be fulfilled after the 2022 maple season.

• Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight.

• Order NOW to lock in best pricing (minimum 20% deposit required) and reserve a favorable position in the queue.

Dauntless Drop Flue Pan Set
Dauntless Drop Flue Pan Set

Lead Times Based On Order Date:

• Orders that are currently at the front of our production queue were placed mid to late November.

If you ordered before January 12, we are in the process of setting up pick ups and deliveries. Thanks for your patience. We will reach out when we have more information for you. When shipped, these will travel with our white glove carriers or via a common carrier. Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight.

• If you ordered between January 12 – February 12, we originally projected that you would receive this pan set after the 2022 maple season, but we are doing our best to exceed expectations whenever possible. We will reach out to you right away if we are able to complete your pan set for the next white glove carrier’s freight run.

Ordering after February 12, will be fulfilled this summer. By ordering now, you are reserving a favorable position in the queue and you lock in best pricing with a minimum 20% deposit. (Simply select “Pay by Check” at check out if you want to do a partial payment.)

SHIPPING: This is a freight item. Picking up at our headquarters can sometimes shorten your lead time slightly.

Raised Flue Pan Set with SSR Configuration
Raised Flue and Drop Flue Pan Sets (High Output)
Lead Times Based on Order Date:
Orders placed in late 2021 are currently at the front of our queue. That being said, lead times may also be influenced by shipping destination as follows:

Orders Placed On December 28 Or Earlier:

••• PICK UP at our Hilbert headquarters, we are doing our very best to have your pan set ready for pick up within March or earlier if possible.

••• Deliveries within Wisconsin and Minnesota: This product was not guaranteed in time for the 2022 season, but we are doing our best. Timing of delivery may be partially influenced by our white glove carriers’ upcoming routes (TBD).

••• For all other delivery locations, we will craft/deliver your pan set after the 2022 maple season concludes.

Orders Placed After December 28:
We will craft/deliver your pan set after the 2022 maple season concludes.

Order now with minimum 20% down to lock in the best price and reserve a favorable position in the queue. (Simply select “check payment” at check out to make a partial payment.)

ARCHES (Not Including Pans)

NOTE: Generally speaking, orders for arches are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ARCH TYPEPRODUCTION LEAD TIME
StarCat Evaporator
StarCat Arch
Pre-packed StarCat Arches typically ship via FedEx Ground or SpeeDee Delivery Ground, depending on your location.

ORDERS PLACED 1/18/22 or EARLIER:
Lead time will be dictated by the handcrafted pan

ORDERS PLACED AFTER 1/18/22:

If you order a StarCat that is labeled as “backordered”, we estimate that these will be ready by early March. We will post more updates as we work through this goal.

Please note that we do have a handful of assembled StarCat Arches available in our showroom. Cost of pre-assembly is $200. Please call us to take advantage of this option. (920-202-4500)

If you ordered a FULL EVAPORATOR, please also check the lead time of pans.

FOR IMMEDIATE AVAILABILITY OF ARCH + PAN:
Contact our partner store fronts who may have some in stock. Please let them know that you were referred by Smoky Lake.
• The Maple Dude, Wisconsin (715) 571-3329
• Longville General Store, Minnesota (952) 239-9913
Dauntless Arch
Dauntless Arch
Dauntless Arches are back in stock!

If you purchased a full evaporator, lead time will most likely be dictated by the handcrafted pan.

The Arch will be shipped at the same time as your pan.

FOR IMMEDIATE AVAILABILITY OF ARCH + PAN:
Contact our partner store fronts who may have some in stock. Please let them know that you were referred by Smoky Lake.
• The Maple Dude, Wisconsin (715) 571-3329
• Longville General Store, Minnesota (952) 239-9913

ARE YOU LOCATED NEAR LEBANON, NJ?
We have a unique opportunity which may allow for expedited fulfillment. Please contact Angela for details.

Corsair Arch

Orders Placed Prior to October:
We aim to finalize these orders this month, February.

Orders Placed Within October:
Lead times are influenced by shipping destination as follows:

••• PICK UP at our Hilbert headquarters, we are on track to have these completed by mid to late February.

••• Deliveries within Wisconsin and Minnesota: This product was not guaranteed in time for the 2022 season, but we are doing our best to exceed expectations whenever possible. Timing of delivery is partially influenced by our white glove carriers’ upcoming routes (TBD).

••• For all other delivery locations, we will craft/deliver your pan set after the 2022 maple season concludes.

Orders Placed Within November:
Lead times are influenced by shipping destination as follows:

••• PICK UP at our Hilbert headquarters, we are on track to have these completed by end of February or early March.

••• Deliveries within Wisconsin and Minnesota: This product was not guaranteed in time for the 2022 season, but we are doing our best to exceed expectations whenever possible. Timing of delivery is partially influenced by our white glove carriers’ upcoming routes (TBD).

••• For all other delivery locations, we will craft/deliver your pan set after the 2022 maple season concludes.

Orders Placed Between December 1 – 27:
Lead times are influenced by shipping destination as follows:

••• PICK UP at our Hilbert headquarters, we are on track to have these completed within March.

••• Deliveries within Wisconsin and Minnesota: This product was not guaranteed in time for the 2022 season, but we are doing our best to exceed expectations whenever possible. Timing of delivery is partially influenced by our white glove carriers’ upcoming routes (TBD).

••• For all other delivery locations, we will craft/deliver your pan set after the 2022 maple season concludes.

Orders Placed After December 28:
We will craft/deliver your evaporator after the 2022 maple season concludes.

Order now with minimum 20% down to lock in the best price and reserve a favorable position in the queue. (Simply select “check payment” at check out if you prefer to make a partial payment.)
Silverplate Evaporator
Silverplate Arch

Orders Placed Within 2021:
All have been fulfilled

Orders Placed Within 2022:
We will craft/deliver your evaporator after the 2022 maple season concludes.

Order now with minimum 20% down to lock in the best price and reserve a favorable position in the queue. (Simply select “check payment” at check out if you prefer to make a partial payment.)

Liberator Arch

Orders Placed Within 2021:
All have been fulfilled

Orders Placed Within 2022:
We will craft/deliver your evaporator after the 2022 maple season concludes.

Order now with minimum 20% down to lock in the best price and reserve a favorable position in the queue. (Simply select “check payment” at check out if you prefer to make a partial payment.)

16 x 30 Gas-Fired Finisher/Evaporator
Jet-Fired Finisher/Evaporator Arch
(Propane or Natural Gas)
Lead time will be dictated by the handcrafted pan which accompanies this arch.

EVAPORATOR ACCESSORIES

NOTE: Generally speaking, orders for accessories are fulfilled in the order in which they were received. If it is a freight item, fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ACCESSORYSTATUS
Float Box with Valve on Pan Set, Standard Configuration
Float Boxes
Generally speaking, the current lead time is 4 – 6 weeks for any individual Float Boxes. If we can turn it around faster, then we absolutely do!

If your Float Box is bundled with a Pan, then the fulfillment of your Float Box may be influenced by the lead time of your Pan. This item will be shipped at the same time as the rest of your order.
Concentric Exhaust System
Concentric Exhaust
Orders Placed Between October – November:
We are working feverishly to get your pick up date on the calendar.

Orders Placed After November:
Thank you. We look forward to fulfilling this order after the 2022 maple season. Make sure to read the terms of our FREE FREIGHT program so that you will be prepared to accept freight and there will be no delays.
Fitted Hood for a Raised Flue Pan Set
Hoods

Priority will be given to those hoods that were ordered WITH an evaporator. Any stand-alone hood will most likely be fulfilled after the 2022 maple season.

Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight and there are no delays.

See our current freight schedules for more information.

Backflip Preheaters

Orders Placed Prior to January 1, 2022:
Your lead time is dictated by the other items on your order.
Delivery will be assigned to the soonest available white glove carrier heading to your area. Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight and there are no delays.

Orders Placed After January 1, 2022:
This product cannot be promised in time for the 2022 maple season. Order today to lock in best pricing with minimum 20% deposit and reserve a favorable position in the queue. (To make partial payment select “Pay By Check” at check out)

Preheaters are a freight item. Make sure to read the terms of our FREE FREIGHT program so that you are prepared to accept freight and there are no delays.
Pneumatic Tires for StarCat or Dauntless
Pneumatic Tires (Straight Runners)
If you are just placing an order today, your lead time may be influenced by the other items on your order. Typically we ship everything together at the same time unless you request otherwise.

For a stand alone Pneumatic Tire Set, please allow 1 – 3 weeks lead time from the date ordered.
Lid for a 16x30 Pan
Lids
At this time, we are accepting Lid orders in limited sizes, ONLY with purchase of an evaporator OR for pick up:
• StarCat (16″ x 30″)
• Dauntless (20″ x 48″ OR Lid Trio for Pan Sets)
• Gas-Fired Finisher/Evaporators (16″ x 30″ OR 2′ x 4′)

We have temporarily STOPPED taking new orders for all other sizes of lids in an effort to streamline our production/shipping. Please circle back with us in May if you need a different size lid.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.
Stack Toppers
(AKA “China Hats”)
We stopped accepting new orders on Sept 14, 2021 and this product has been removed from our website.

Existing Orders: We are doing our best to get these completed for you before season, but this is a very aggressive goal. Your fulfillment time may be influenced by other items on your order as we try to ship all freight in one shipment. Please know that we are doing our best.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.

Water Jacketed Draw Off Tank
Water Jacketed Draw Off Tank

Orders placed in December, 2021 are at the front of this production queue. Unfortunately, due to our current work load, orders for this product will be fulfilled after the conclusion of the 2022 maple season.

To lock in the best pricing and to reserve your position in the queue, it is best to place your order today. To make a minimum 20% deposit, simply select “Pay By Check” at check out.
Auto Refill Head Tank
Auto-Refill Head Tanks
Order remaining from 2021:
You are a priority. We will ship your order with the next available white glove carrier heading to your area.

Orders Placed within 2022:
We look forward to crafting this product for you after the 2022 maple season. Thank you for your patience.

To lock in the best pricing and reserve a favorable position in the queue, it is best to place your order now. To make a minimum 20% deposit, simply select “Pay By Check” at check out.
Auto Draw-Off Systems
Parts are back in stock. Please allow 1 – 2 weeks for us to kit your order.

If you had purchased your auto draw-off system as part of a larger order, it will ship at the same time as the rest of your items unless you requested otherwise.


BOTTLERS

NOTES ON SHIPPING: A single Bottler alone can travel easily via FedEx Ground or SpeeDee Delivery Ground. However, if your bottler is part of a larger freight-sized order, it will typically ship at the same time as the rest of your order unless you request otherwise.

STYLEPRODUCTION LEAD TIME
Gas Steam Bottler
Steam Bottlers

Generally speaking, the lead time for individual Bottlers is going to be approx. 2 months from your order date and these will ship via FedEx or SpeeDee Delivery. However, if your Bottler is part of a larger freight order, it will typically ship at the same time as the rest of your order unless you request otherwise.

NOTE — We are moving towards streamlining our production in favor of the 16 x 16 size Bottler. The 12 x 12 Electric Bottlers are now sold out. The 12 x 12 Gas Bottlers will remain available only while our supplies last. As if 1/19/22, our 12 x 12 bottlers will include a “Badgerland Style” Filter Tray. In other words, it will be a plain design and not the maple leaf design.

IMMEDIATE AVAILABILITY: As of Feb 12 at 1:15pm, there is ONE 12×12 Gas Steam Bottler available for pick up at our partner store front, The Maple Dude, in Granton, Wisconsin. (715) 571-3329
Filter FInisher Bottler
Filter/Finisher/ Bottlers
Generally speaking, the lead time for individual Bottlers is going to be approx. 2 months from your order date and these will ship via FedEx or SpeeDee Delivery. However, if your Bottler is part of a larger freight order, it will typically ship at the same time as the rest of your order unless you request otherwise.

NOTE — We are moving towards streamlining our production in favor of the 16 x 16 size Bottler. The 12 x 12 Electric Bottlers are now sold out. The 12 x 12 Gas Bottlers will remain available only while our supplies last. As if 1/19/22, our 12 x 12 bottlers will include a “Badgerland Style” Filter Tray. In other words, it will be a plain design and not the maple leaf design.

Water Jacketed Bottlers
Cut off for ordering for the 2022 season was August 1, 2021. You may place an order today to lock in best pricing and reserve a spot for our next run of Water Jacketed Bottlers which will be summer 2022.


FILTER PRESSES

Stainless steel filter press and plates

Filter presses are built to order.

Generally speaking, turn around time for a new order (any configuration) should be pretty quick, approx. 3-4 weeks from your order date.

Long Platform Filter Presses, OR any Filter Press that is part of a larger freight order, will often travel via our white glove carrier network, so freight routes may also play a role in fulfillment dates.

Sometimes, accessories such as “Shorteners” can add a few more days of lead time.

For Immediate Pick Up of select sizes, please contact our partner storefront, The Maple Dude, in Granton, Wisconsin. (715) 571-3329


CUSTOM WORK

Due to high order volume at this time, we stopped accepting custom orders on July 19, 2021. We will be doing everything in our power to fulfill existing custom orders before the season.


CURRENT WHITE GLOVE CARRIER ROUTES

Whenever possible, we ship freight via our White Glove Carrier Network. The following list is what we are planning for at this point in time. Please keep in mind, these routes are still evolving and we are continuing to plan new routes as well! Learn more about Free Freight Shipping.

  • February
    • February 11 – 13: Route from Hilbert, WI to Minneapolis, MN
    • February 26: Route to Northern Wisconsin and Minnesota
    • We are working to schedule another trip to the East coast. Thank you for your patience as we negotiate the route(s) with available carriers. We will post more information as plans solidify.
  • March
    • Potential route through Northern Wisconsin and Minnesota. We are working with our driver to solidify a plan.

Understand the parameters of our Free freight shipping program and help us ensure a smooth delivery by checking out our Terms Page.