Production Update 10-14-21

The below info are best ESTIMATES. We are doing our very best to be transparent and keep you updated on what we are working through. To our dismay, we do not have the luxury to call each customer individually to discuss each update. We absolutely wish we could, but we simply don’t have the manpower. We are focusing our energy on production efficiency and getting the work completed. Please check back to the website periodically for updates.

Please note: ”Production Time” does not include shipping time. More details about shipping.

The longer you have been in our production queue, the more favorable your position in the queue. Things are moving right along as swiftly as can be expected based on extreme order volumes at this time. More about understanding Lead Times. Also, see our Ordering FAQ.

EVAPORATOR PANS

NOTE: Generally speaking, orders for pans are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

PAN TYPEPRODUCTION LEAD TIME
Flat / Divided PansPans 2×4 or SMALLER: We are mostly caught up with existing orders. Estimating 1 – 3 weeks for new orders of most sizes. We are working on new batches quite regularly and then these typically ship via ground unless they are part of a larger freight order.

Pans LARGER than 2×4: Fulfillment dates are largely dictated by our white glove carrier freight schedules.
Hybrid PansOrder Placed Prior to October: Everything is on track to be out the door before Christmas.

New Orders Placed Today: Estimated production time 1 – 3+ months, depending on size and options. DO NOT DELAY TO PLACE A NEW ORDER! The sooner we have your order, the more likely we can include it on an upcoming delivery route with our white glove carriers.
Dauntless Drop Flue Pan SetExisting Orders: Everything is on track to be out the door before Christmas.

New Orders Placed Today: We have a new batch coming through production every few weeks. If you want to get your name on one, DO NOT DELAY. The sooner we have your order, the more likely we can include it on an upcoming delivery route with our white glove carriers to expedite your delivery.
Raised Flue and Drop Flue Pan SetsOrder Placed Prior to October: Everything is on track to be out the door before Christmas.

New Orders Placed Today:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time as follows:

• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your pan set ready for pick up within February.

• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place.

• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/delivery your pan set after this season.

ARCHES (Not Including Pans)

NOTE: Generally speaking, orders for arches are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ARCH TYPEPRODUCTION LEAD TIME
StarCat ArchPre-packed. Ready.
Dauntless ArchPre-packed. Ready.
Corsair ArchJust received more parts! Yea! Our artisans are busy at work!

Orders Placed Prior to October: On track to be out the door by mid to late January.

New Orders Placed Today:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time.

• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February. Hurry! Get your order in ASAP!

• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place. Hurry! Get your order in ASAP!

• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/deliver your Corsair after this season.
Silverplate ArchOrders Placed Prior to October: On track to be out the door by mid to late January.

New Orders Placed Today:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time.

• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February. Hurry! Get your order in ASAP!

• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place. Hurry! Get your order in ASAP!

• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/deliver your Silverplate after this season.
Liberator ArchOrders Placed Prior to October: On track to be out the door by mid to late January.

New Orders Placed Today:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time.

If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February. Hurry! Get your order in ASAP!

• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place.

• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/delivery your Liberator after this season.
Jet-Fired Finisher/Evaporator Arch
(Propane or Natural Gas)
Existing Orders: We are almost caught up on this product. Thanks for your patience.

New Orders Placed Today: Turn around time should be pretty good. Estimating about 2 – 3 weeks.

EVAPORATOR ACCESSORIES

NOTE: Generally speaking, orders for accessories are fulfilled in the order in which they were received. If it is a freight item, fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ACCESSORYSTATUS
Concentric ExhaustOrders Placed Prior to October: Everything is on track to be out the door before Christmas.

New Orders Placed Today: We will do our best to get this out the door before the sap runs. Some size configurations are more readily available than others. Timing may be impacted availability of laser cut parts and by the routes of our white glove carrier network.
HoodsOrders Placed Prior to October: Priority will be given to those hoods that were ordered WITH an evaporator. Next priority will be any stand-alone hood. All on track to be out the door before end of year.

New Orders Placed Today: Due to the popularity of these products, we can NOT guarantee any new hood orders will be ready for the 2022 season. Although we will do our best! Some sizes may be more readily available than others. For some sizes, we are currently waiting for more laser cut parts to arrive.
PreheatersWe are also anxiously waiting for more material/laser cut parts for some sizes of Preheaters.

Main focus is to complete the preheaters already in the system. Due to the popularity of these products, we can NOT guarantee any new preheaters orders will be ready before the 2022 season. Although we will do our best! DO NOT DELAY! Place orders ASAP for the best chance for the season!
Pneumatic Tires (Straight Runners)We are waiting for more tires to arrive. ETA early December.
LidsAt this time, we are accepting Lid orders in limited sizes with purchase of an evaporator:
• StarCat (16″ x 30″)
• Dauntless (20″ x 48″ OR Lid Trio for Pan Sets)
• Gas-Fired Finisher/Evaporators (16″ x 30″ OR 2′ x 4′)

We have temporarily STOPPED taking new orders for all other sizes of lids in an effort to streamline our production. Please circle back with us in May if you need a different size lid.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.
Stack Toppers
(AKA “China Hats”)
We stopped accepting new orders on Sept 14, 2021 and this product has been removed from our website.

Existing Orders: We are doing our best to get these completed for you before season. However, we hesitate to make any promises. Please know that we are doing our best.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.

Water Jacketed Draw Off TankMain focus is to complete the draw-off tanks that are already in the system. Due to our current work load, we can NOT guarantee all NEW tank orders will be ready before the sap runs in 2022. Although we will do our best! DO NOT DELAY! Place orders ASAP for the best chance for the season!


BOTTLERS

STYLEPRODUCTION LEAD TIME
Steam BottlersExisting Orders: We are mostly caught up on single bottler orders. If your bottler was part of a larger freight-sized order, it will ship at the same time as the rest of your order.

New Orders Placed Today:
Turn around time is currently very good, approx 1 – 2 weeks. If your bottler is part of a larger freight-sized order, it will ship at the same time as the rest of your order.
Filter/Finisher/ BottlersExisting Orders: We are caught up on single orders. If your bottler was part of a larger freight-sized order, it will ship at the same time as the rest of your order.

New Orders Placed Today:
Turn around time is currently very good, approx 1 – 2 weeks. If your bottler is part of a larger freight-sized order, it will ship at the same time as the rest of your order.
Water Jacketed BottlersCut off for ordering for the 2022 season was August, 2021. You may place an order today to lock in current pricing and reserve a spot for our next run of Water Jacketed Bottlers which will be summer 2022.


FILTER PRESSES

We are just about caught up on this product. Overall, turn around time for a new order (any configuration) should be pretty quick, approx. 1 – 2 weeks.

Long platform filter presses often travel via our white glove carrier network, so freight routes may also play a role in fulfillment dates.

Sometimes, accessories such as “Shorteners” can add slightly more lead time.

If your Filter Press is part of a larger freight order, it will ship at the same time as the rest of your order.


CUSTOM WORK

Due to high order volume at this time, we stopped accepting custom orders on July 19, 2021. We will be doing everything in our power to fulfill existing custom orders before the season.


CURRENT WHITE GLOVE CARRIER ROUTES

Whenever possible, we ship freight via our White Glove Carrier Network. The following list is a FORECAST. Please keep in mind, these routes are still evolving and we are continuing to plan new routes as well! Learn more about Free Freight Shipping.

  • October, Minnesota – Multiple routes/carriers – Completed
  • End of October, Canada
  • Early November, Wisconsin to Indiana Loop
  • Early December, Wisconsin to East Coast Loop
  • December, Wisconsin to Minnesota

Learn more about Free freight shipping and white glove carriers on our Terms Page.

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