Production Update 11/16/21

The below info are best ESTIMATES. We are doing our very best to be transparent and keep you updated on what we are working through. To our dismay, we do not have the luxury to call each customer individually to discuss each update. We absolutely wish we could, but we simply don’t have the manpower. We are focusing our energy on production efficiency and getting the work completed. Please check back to the website periodically for updates.

Please note: ”Production Time” does not include shipping time. More details about shipping.

The longer you have been in our production queue, the more favorable your position in the queue. Things are moving right along as swiftly as can be expected based on extreme order volumes at this time. See our Ordering FAQ for more details.

CONTENTS


EVAPORATOR PANS

NOTE: Generally speaking, orders for pans are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

PAN TYPEPRODUCTION LEAD TIME
Flat and Divided Pans
Flat / Divided Pans
Pans 2×4 or SMALLER: Thanks for your patience. Currently estimating 4 – 6 weeks for most sizes. We are working on new batches quite regularly and then these typically ship via ground unless they are part of a larger freight order.

Pans LARGER than 2×4: Fulfillment dates are largely dictated by our white glove carrier freight schedules.
Full Steam Ahead – Hybrid Pan
Hybrid Pans
Order Placed Prior to October: Everything is on track to be crafted by end of year.

Order Placed within October: We had previously given a 2 – 3+ month lead time. We are doing everything we can to stick to that. Freight schedules will largely dictate the fulfillment date.

New Orders Placed Today:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time as follows:

••• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your pan set ready for pick up within February.

••• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place.

••• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/delivery your hybrid after this season.
Dauntless Drop Flue Pan Set
Dauntless Drop Flue Pan Set
Existing Orders: Everything is on track to be crafted by end of year.

New Orders Placed Today: DO NOT DELAY. Place your order to reserve your place in the queue ASAP. Your timing to receive this product before the 2022 season is EXTREMELY TIGHT. The sooner we have your order, the more likely we can include it on an upcoming delivery route with our white glove carriers to expedite your delivery. Right now, production time is about 2+ months.
Raised Flue Pan Set with SSR Configuration
Raised Flue and Drop Flue Pan Sets (High Output)
Order Placed Prior to October: Everything is on track to be crafted by end of year.

Orders Placed After October 1:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time as follows:

••• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your pan set ready for pick up within March.

••• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season. Timing of delivery will be partially influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place.

••• For all other delivery locations, you may order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/delivery your pan set after this season.

ARCHES (Not Including Pans)

NOTE: Generally speaking, orders for arches are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ARCH TYPEPRODUCTION LEAD TIME
StarCat Evaporator
StarCat Arch
Pre-packed. Ready.
Dauntless Arch
Dauntless Arch
Our existing stock is almost entirely spoken for at the time of this writing.

Our next batch is COMING SOON! We expect these to be through production by approximately mid- to late-December and then we’ll work through fulfillment as quickly as possible. Place your order today to reserve a favorable place in the queue and lock in the best pricing.

Corsair Arch

Orders Placed Prior to October: On track to be crafted by mid to late January.

Orders Placed After October 1:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time.

••• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February – March. Hurry! Get your order in ASAP!

••• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place. Hurry! Get your order in ASAP!

••• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/deliver your Corsair after this season.
Silverplate Evaporator
Silverplate Arch
Orders Placed Prior to October: On track to be crafted by mid to late January.

Orders Placed After October 1:
I’m sorry we can no longer offer timing guarantees for the 2022 season. However, please note that pick up vs delivery may influence your lead time.

••• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February. Hurry! Get your order in ASAP!

••• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place. Hurry! Get your order in ASAP!

••• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/deliver your Silverplate after this season.

Liberator Arch
Orders Placed Prior to October: On track to be crafted by mid to late January.

Orders Placed After October 1:
I’m sorry we can no longer offer timing guarantees for the 2022 season. Timing may be influence by availability of burners from our supplier. In addition, please note that pick up vs delivery may influence your lead time.

••• If you are able to PICK UP at our Hilbert headquarters, we’ll do our very best to have your arch ready for pick up within February. Hurry! Get your order in ASAP!

••• Deliveries within Wisconsin and Minnesota: We cannot guarantee that this will be ready in time for the 2022 season, BUT we will absolutely try! Timing of delivery will be influenced by our white glove carriers’ upcoming routes (TBD). Order NOW to lock in best pricing (minimum 20% deposit required) and reserve your place.

••• For all other delivery locations, it is recommended to order now to lock in best pricing (minimum 20% deposit required) and reserve your place in the queue. We will craft/delivery your Liberator after this season.
16 x 30 Gas-Fired Finisher/Evaporator
Jet-Fired Finisher/Evaporator Arch
(Propane or Natural Gas)
Existing Orders: We are almost caught up on this product. Thanks for your patience.

New Orders Placed Today: Turn around time is currently 1 – 2 months. We will continue working on new batches of this product every couple weeks.

EVAPORATOR ACCESSORIES

NOTE: Generally speaking, orders for accessories are fulfilled in the order in which they were received. If it is a freight item, fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ACCESSORYSTATUS
Concentric Exhaust System
Concentric Exhaust
Orders Placed Prior to October: Everything is on track to be crafted by the end of the year.

New Orders Placed Today: We will do our best to get this out the door before the sap runs. Some size configurations are more readily available than others. Timing may be impacted by availability of laser cut parts and by the routes of our white glove carrier network.
Fitted Hood for a Raised Flue Pan Set
Hoods
Orders Placed Prior to October: Priority will be given to those hoods that were ordered WITH an evaporator. Next priority will be any stand-alone hood. All on track to be crafted before end of year.

Orders Placed After October 1: Due to the popularity of these products, we can NOT guarantee any new hood orders will be ready for the 2022 season. Although we will do our best!

Some sizes may be more readily available than others. Again, priority will be given to those hoods that are ordered WITH an evaporator. Next priority will be any stand-alone hood. See our current freight schedules for more information.

Backflip Preheaters
More material has arrived the week of November 3.

Orders placed prior to October: You are our main focus. We aim to craft these orders before the end of the year.

Orders placed after October 1: Due to the popularity of these products, we can NOT guarantee any new preheaters orders will be ready before the 2022 season. Although we will do our best! DO NOT DELAY! Place your order now to lock in the best pricing and reserve a position in the queue.
Pneumatic Tires for StarCat or Dauntless
Pneumatic Tires (Straight Runners)
We are waiting for more tires to arrive. ETA early December.
Lid for a 16x30 Pan
Lids
At this time, we are accepting Lid orders in limited sizes, ONLY with purchase of an evaporator:
• StarCat (16″ x 30″)
• Dauntless (20″ x 48″ OR Lid Trio for Pan Sets)
• Gas-Fired Finisher/Evaporators (16″ x 30″ OR 2′ x 4′)

We have temporarily STOPPED taking new orders for all other sizes of lids in an effort to streamline our production. Please circle back with us in May if you need a different size lid.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.
Stack Toppers
(AKA “China Hats”)
We stopped accepting new orders on Sept 14, 2021 and this product has been removed from our website.

Existing Orders: We are doing our best to get these completed for you before season. However, we hesitate to make any promises. Please know that we are doing our best.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.

Water Jacketed Draw Off Tank
Water Jacketed Draw Off Tank

Main focus is to complete the draw-off tanks ordered prior to October. Due to our current work load, we can NOT guarantee any NEWER tank orders will be ready before the sap runs in 2022.


BOTTLERS

NOTES ON SHIPPING: A single Bottler alone can travel easily via FedEx Ground or SpeeDee Delivery Ground. However, if your bottler is part of a larger freight-sized order, it will typically ship at the same time as the rest of your order unless you request otherwise.

STYLEPRODUCTION LEAD TIME
Gas Steam Bottler
Steam Bottlers
UPDATE 11/10/21 – ELECTRIC Heating Elements will be back ordered until mid to late February, 2022. At that time, there will be a limited number of electric bottlers that we will be able to fulfill before the end of the maple season. You may order now to reserve your place in the queue and lock in the best pricing. For quicker turn around, we recommend choosing the gas option.

Orders Placed Prior to November 16: These orders are mostly caught up but we do still have a handful in the queue. Single bottlers are just a couple weeks out yet. And bottlers that are part of a larger freight order will be ready in time for the next truck heading to your area.

New Orders Placed Today:
(Updated 11/18/21) We look forward to getting new orders fulfilled as soon as we receive more parts from our laser cutter, which is an estimated 4 weeks out. Place your order today to reserve a favorable position in the queue.
Filter FInisher Bottler
Filter/Finisher/ Bottlers
Existing Orders: Thank you for your patience. We are crafting this product in regular batches. Due to current order volume, we currently have a 2 – 4+ week lead time.

New Orders Placed Today:
Due to current order volume, we are estimating about a 1 – 2 month lead time to craft your bottler.

Water Jacketed Bottlers
Cut off for ordering for the 2022 season was August 1, 2021. You may place an order today to lock in best pricing and reserve a spot for our next run of Water Jacketed Bottlers which will be summer 2022.


FILTER PRESSES

Stainless steel filter press and plates

We are just about caught up on this product. Overall, turn around time for a new order (any configuration) should be pretty quick, approx. 2 – 3 weeks.

Long platform filter presses often travel via our white glove carrier network, so freight routes may also play a role in fulfillment dates.

Sometimes, accessories such as “Shorteners” can add slightly more lead time.

If your Filter Press is part of a larger freight order, it will ship at the same time as the rest of your order.


CUSTOM WORK

Due to high order volume at this time, we stopped accepting custom orders on July 19, 2021. We will be doing everything in our power to fulfill existing custom orders before the season.


CURRENT WHITE GLOVE CARRIER ROUTES

Whenever possible, we ship freight via our White Glove Carrier Network. The following list is a FORECAST. Please keep in mind, these routes are still evolving and we are continuing to plan new routes as well! Learn more about Free Freight Shipping.

  • Mid December
    • Wisconsin to East Coast Loop
    • Wisconsin to Minnesota Loop

Learn more about Free freight shipping and white glove carriers on our Terms Page.

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