Production Update 9-28-21

The below info are best ESTIMATES. We are doing our very best to be transparent and keep you updated on what we are working through. To our dismay, we do not have the luxury to call each customer individually to discuss each update. We absolutely wish we could, but we simply don’t have the manpower. We are focusing our energy on production efficiency and getting the work completed. Please check back to the website periodically for updates.

Please note: ”Production Time” does not include shipping time. More details about shipping.

The longer you have been in our production queue, the more favorable your position in the queue. Things are moving right along as swiftly as can be expected based on extreme order volumes at this time. More about understanding Lead Times. Also, see our Ordering FAQ.

EVAPORATOR PANS

NOTE: Generally speaking, orders for pans are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

PAN TYPEPRODUCTION LEAD TIME
Flat / Divided PansPans 2×4 or SMALLER: We are almost caught up with the exception of the 2×2 size. Estimating 2 – 3+ weeks for new orders of most sizes. We are working on new batches quite regularly.

We are working on a large batch of StarCat and Dauntless this week, so those should be turned around very soon.

Pans LARGER than 2×4: Fulfillment dates are largely dictated by our freight schedules.
Hybrid PansExisting Orders: Everything is on track to be out the door before Christmas.

New Orders Placed Today: Estimated production time 1 – 3+ months, depending on size and options.
Dauntless Drop Flue Pan SetExisting Orders: Everything is on track to be out the door before Christmas.

New Orders Placed Today: Estimated production time 1 – 3+ months
Raised Flue and Drop Flue Pan SetsExisting Orders: Everything is on track to be out the door before Christmas.

New Orders Placed Today: Estimated production time 3 – 4+ months, depending on size and options.

ARCHES (Not Including Pans)

NOTE: Generally speaking, orders for arches are fulfilled in the order in which they were received. Fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ARCH TYPEPRODUCTION LEAD TIME
StarCat ArchPre-packed. Ready.
Dauntless ArchPre-packed. Ready.
Corsair ArchCurrently waiting for more parts. ETA first week of October.

Existing Orders: On track to be out the door by Christmas.

New Orders Placed Today: We will NOT guarantee delivery before the sap runs, although we are absolutely going to try! DO NOT DELAY IN PLACING YOUR ORDER!
Silverplate ArchExisting Orders: On track to be out the door by Christmas.

New Orders Placed Today: We will NOT guarantee delivery before the sap runs, although we are absolutely going to try! DO NOT DELAY IN PLACING YOUR ORDER!
Liberator ArchExisting Orders: On track to be out the door by Christmas.

New Orders Placed Today: We will NOT guarantee delivery before the sap runs, although we are absolutely going to try! DO NOT DELAY IN PLACING YOUR ORDER!
Jet-Fired Finisher/Evaporator Arch
(Propane or Natural Gas)
Waiting for quality testing on new shipment of burners. This should be completed over the course of the next few weeks and then we should be able to turn around existing orders rather quickly after that.

EVAPORATOR ACCESSORIES

NOTE: Generally speaking, orders for accessories are fulfilled in the order in which they were received. If it is a freight item, fulfillment is also dictated by our freight routes so that we can fill trucks and deliver efficiently.

ACCESSORYSTATUS
Concentric ExhaustExisting Orders: Everything is on track to be out the door before Christmas.

New Orders Placed Today: We will do our best to get this out the door before the sap runs. Some size configurations are more readily available than others. Timing may be impacted by the routes of our white glove carrier network.
HoodsExisting Orders: Priority will be given to those hoods that were ordered WITH an evaporator. Next priority will be any stand-alone hood. All on track to be out the door before end of year.

New Orders Placed Today: Due to the popularity of these products, we can NOT guarantee any new hood orders will be ready for the 2022 season. Although we will do our best!
PreheatersWe are also anxiously waiting for more material/laser cut parts for some sizes of Preheaters.

Main focus is to complete the preheaters already in the system. Due to the popularity of these products, we can NOT guarantee any new preheaters orders will be ready before the 2022 season. Although we will do our best!
Pneumatic Tires (Straight Runners)We are waiting for more tires to arrive. ETA early December.
LidsAt this time, we are accepting Lid orders in limited sizes with purchase of an evaporator:
• StarCat (16″ x 30″)
• Dauntless (20″ x 48″ OR Lid Trio for Pan Sets)
• Gas-Fired Finisher/Evaporators (16″ x 30″ OR 2′ x 4′)

We have temporarily STOPPED taking new orders for all other sizes of lids in an effort to streamline our production. Please circle back with us in May if you need a different size lid.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.
Stack Toppers
(AKA “China Hats”)
We stopped accepting new orders on Sept 14, 2021 and this product has been removed from our website.

Existing Orders: We are doing our best to get these completed for you before season. However, we hesitate to make any promises. Please know that we are doing our best.

Thank you for your patience. Just like the rest of the world, we are short staffed, so it is not possible to offer the same expansive range of products as prior years.


BOTTLERS

STYLEPRODUCTION LEAD TIME
Steam BottlersExisting Orders: We are mostly caught up on single bottler orders. If your bottler was part of a larger freight-sized order, it will ship at the same time as the rest of your order.

New Orders Placed Today:
Turn around time is currently very good. We will have an other batch coming through within the next couple weeks.
Filter/Finisher/ BottlersExisting Orders: We are caught up on single orders. If your bottler was part of a larger freight-sized order, it will ship at the same time as the rest of your order.

New Orders Placed Today:
Turn around time is currently very good. We have a few in stock and we will have an other batch coming through within the next couple weeks.
Water Jacketed BottlersCut off for ordering for the 2021 season was August, 2021. You may place an order today to lock in current pricing and reserve a spot for our next run of Water Jacketed Bottlers which will be summer 2022.


FILTER PRESSES

Long platform filter presses often travel via our white glove carrier network, so freight routes may also play a role in fulfillment dates.

Sometimes, accessories such as “Shorteners” can add slightly more lead time.

Existing Orders: We do have a limited stock of the 6-filter, short platform configuration ready to go. For all other configurations, we are shooting to complete within the next week or so. If your Filter Press is part of a larger freight order, it will wait to ship with the rest of your items.

New Orders Placed Today: 6-filter, short platform configuration will turn around rather quickly. All other configurations will be addressed in the next batch that comes through production, which is every few weeks. Keep in mind, timing for long platform presses is influenced by freight routes as mentioned above.


CUSTOM WORK

Due to high order volume at this time, we stopped accepting custom orders on July 19, 2021. We will be doing everything in our power to fulfill existing custom orders before the season.

Was this post helpful?