Handcrafted in USA Handcrafted in USA PRICE$38.00
| PRICE | $38.00 |
|---|---|
| AVG, SHIPPING TIME Timing is based on our current production timeline. | |
Distributed by Smoky Lake
Your Partner in Maple
Guaranteed Pristine
Protected with a High Standards Return Policy
Description
Highest standards of any other maple industry hydrometer!
Instructions and Compensation Chart
Craftsmanship Warranty
Smoky Lake is proud to partner with the nation’s most prestigious manufacturer of hydrometers. Made in the USA!
In the rare case that there is a craftsmanship issue, we trust you to contact us immediately upon receiving your hydrometer, and before using it. If your hydrometer is damaged during use, that would not be considered a craftsmanship defect.
Details regarding our warranty are available in our Help Center.
High Standards Return Policy
Smoky Lake is dedicated to maintaining the highest quality standards for our valued customers. In doing so, we adhere to a High Standards Return Policy (no returns or exchanges on hydrometers).
In other words, these fragile glass instruments go directly from us to you. Every time. They will never endure the stress of unnecessary trips throughout the postal system. They will never spend weeks rolling around in the back of some other customer’s car. They’ll never be secretly used and then land back on our shelves.
In contrast, there may be other maple retailers out there who have lower standards in their return policies. Make no mistake, when those retailers accept a hydrometer return, that instrument will end up back on their shelf, pretending to be “new” to the next customer. So when you work with those companies, you have no way of knowing whether that hydrometer you are getting is truly new or if it may have been previously used and/or rejected by someone else. It’s a Russian roulette of sorts.
We offer you ultimate confidence. Our Hydrometers are 100% pristine. And that’s the way it should be.
Shipping Details
Free Shipping in the Continental USA.
This product is typically shipped via USPS unless it is part of a larger order.
If there is any shipping damage, we trust you to contact us immediately upon receipt of the package. Thank you for understanding that our carriers cannot accept shipping claims after an extended period of time has passed.
Tutorials and Tips
| PRICE | $38.00 |
|---|---|
| AVG, SHIPPING TIME Timing is based on our current production timeline. | |
Elevating the standards of maple-industry hydrometers!
Description
Highest standards of any other maple industry hydrometer!
Instructions and Compensation Chart
Tutorials and Tips
Take advantage of our online resource library, 24/7. You’ll find illustrated instruction guides, videos, and a full range of maple topics!
Jessica Mueller –
I prefer the rounded bottom of this hydrometer as opposed to the pointy bottom style that other companies sell. This shape seems stronger and inherently more resilient
Cynthia S –
Love it
Ryan M –
Excellent. Thanks!
Vince Portelli –
This Gold Series hydrometer should not be a 5-star, it should be a 10-STAR! Best hydrometer I’ve ever used and coupled with my compensation cup and float is an absolute game changer. Syrup comes out perfect EACH. TIME. I’m purchasing another one now as a gift for my sugaring mentor. Thank you Smoky Lake for the fine products!
Angela –
Hey there Vince,
Thanks for your kind words. That’s so great. We agree, the Gold Series has been an awesome tool.
Have a great day! We appreciate you!
Chris & Lynn Peabody –
Disappointed in the Gold Series Hydrometer and very disappointed with Smokey Lake Maple Products lack of customer service.
At first, we loved this Hydrometer. It was quite thin and much less robust than the one we picked up at our local supplier but the large print on the Gold Series made it extremely easy to read and use. We are an older couple and our eyes are not what they once were.
Unfortunately, the Gold Series Hydrometer only lasted a couple of boils before it failed and filled full of syrup/water. In contrast, the Hydrometer we picked up at our local supplier lasted all season without a hiccup.
We contacted Smokey Lake Maple Products and sent pictures of the Hydrometer full of syrup. They were quick to respond and made bold claims that both they and the manufacturer stood behind their products. In the second sentence, they wrote that if we wanted any compensation or a replacement, we would have to prove a manufacturing defect. We dropped the matter and took the loss. We would have thought that the Hydrometer being full of syrup would be enough proof. Thank goodness we didn’t buy an expensive piece of equipment from these folks.
It should be noted that while we were disappointed with Smokey Lake Maple Products customer service and their delicate Hydrometer, we couldn’t be more happy with their Compensation Cup. This invention is pure genius and we would buy another from them in a heartbeat should it ever fail.
Angela –
Woa woa woa. We had replied to your April 27 support request within 10 minutes flat. We clearly told you we were happy to help. We simply needed a bit more information in order to file a warranty claim. I’m not sure what happened since then, but today you are slinging 1-star reviews all over the internet rather than just allowing us to help you. Yes, we do stand behind the craftsmanship. So if something is wrong, we would love to help. Please send the missing info and allow us to help you.
Ron Palmer IV –
This is the only hydrometer that I buy! It’s the best out there
Cheng –
These really are the easiest hydrometer to read on the market. The calibration validation line is a great feature! Even my dog loves them, he just snagged one off the table and chewed the end of the off it; fortunately it is made with food grade alloy!
Eric Mowry –
April 7: Used it for the first time this season and the paper slid down about 1/2° from the red line. Seem to work good until then.
**UPDATE**
Received a new replacement from Angela. Unfortunately we won’t need to use it until next season but hopefully it will last longer. They were very quick in response and seeing that we got a replacement quickly also. A++ for customer service.
Thanks Angela